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OUR PROMISE TO YOU

Looked after, start to finish.

Getting started

What is Occasi?

Occasi makes digital wedding invitations with online replies, plus a private planning studio for your guest list, meal choices, seating, budget and reports. Guests open the invitation in their browser and reply there.

Can I try it before I pay?

Yes. Create an account and build a private draft for free. You can also explore a sample studio with fictional guests. Nothing in the sample is saved or sent.

Do my guests need an app or an account?

No. Guests open your invitation link in their browser and reply there. Your account is only for you.

How do I choose a design?

Browse the invitations and preview any design on a phone and a computer. In your studio, open Invitation and choose a design. You can change to another design later. Château and Aegean Vow are Signature designs.

Your invitation

What can I add to my invitation?

Your names, the date and venue, and optional sections you can switch on: your story and photos, the day’s schedule, the menu, dress code with colour swatches, questions and answers, your wedding party, a gift-list link and music. Sections you don’t need can stay off.

Can I change details after sharing?

Yes. Edit them in your studio and your live invitation updates. The link stays the same. Changing a detail doesn’t message your guests, so tell them about anything important.

Can guests read the invitation in another language?

Yes, on the current collection. Guests can switch the language on the invitation, and you choose which languages are offered. Occasi’s own wording, such as headings and the reply form, is translated. Your own words show as you wrote them unless you add a translation in the studio.

Can I have more than one invitation?

Yes. Each invitation has its own design, guest list and replies, and you switch between them in your studio. You can start private drafts at any time; each invitation you publish needs its own purchase.

Guests and replies

How do guests reply?

They open your link, find their name (or fill in the form, if you use a shared link) and reply for everyone in their party. Their replies appear in your studio.

Guest list or shared link: which should I use?

With a guest list, only the households you add can reply, and each has its own number of places, up to 20. With a shared link, anyone who has the link can reply, up to the party size you set. You choose in Invitation details.

Can I give each household its own link?

Yes. With a guest list, each household has a personal link that opens their invitation ready for them. Copy it from the guest list or from the message to send.

Can I import my guests?

Yes. Choose people from your phone’s contacts (on Android with Chrome), or use a contacts file (.vcf) or a simple spreadsheet (.csv). Nothing leaves your device until you press Import, and only the people you select are added.

Can guests reply to different events?

Yes. Add up to 12 events, such as a welcome dinner, the ceremony and a farewell brunch, and choose which events each household is invited to. Their reply form shows only those events.

Can I collect meal choices and dietary needs?

Yes. Add your meal options and switch on the dietary question. You’ll see the totals for your caterer in the studio, and you can download them.

Can a guest change their reply?

After replying, guests see a “Change your reply” option on the invitation. If they get stuck, ask them to contact you, or raise a ticket and we’ll help.

Can I delete a guest?

Yes. Open the household and choose Delete household. You’ll see everyone it includes before you confirm, and you can undo it for a few seconds.

How do I send my invitation?

Copy your link and share it by WhatsApp, email or any messaging app, or download a QR code to print. WhatsApp sharing opens your own WhatsApp; it isn’t automatic messaging. Text-message invitations and reminders from Occasi are a planned paid add-on and aren’t available to customers yet.

Do guests get a confirmation?

They see a thank-you message as soon as they reply. If a guest adds an email address to their reply, they also get a short confirmation email.

Planning tools

How does the seating plan work?

In Seating, add your tables and place your guests. Then download the plan for your venue.

What happens on the wedding day?

Wedding day has a door list for checking guests in, and an entrance QR code guests can scan to check themselves in. Arrivals appear on the door list.

Can I track our budget?

Yes. Budget & payments keeps your costs, deposits and what’s still due in one place, with a PDF you can download. Your budget is private and never appears on your invitation.

What is the memory book?

A shared place for guests’ photos and messages, opened from a link or a QR code on your tables. You can hide any photo; hidden photos stay out of the guest book and its PDF. A link to a photo that was already shared can still open.

Can my planner or venue help?

Yes. When a planner or venue on Occasi Pro asks to help, you review the request in your studio and choose what they can see. Budget and guest contact details have their own settings, and you can change or remove access at any time.

Payments and hosting

How much does it cost?

Standard is £49.99 and Signature is £69.99, each for one invitation with 36 months of hosting. You pay once; there is no subscription. See pricing.

How do I pay?

By card through Stripe’s secure checkout, from Publish & hosting in your studio. The price you see is the price you pay, with no extra fees at checkout. We charge in pounds (GBP); if your card uses another currency, your bank may add its own conversion fee.

How long is my invitation online?

Hosting runs for 36 months from confirmed payment, with no automatic renewal. Publishing later doesn’t restart the 36 months. If you need more time, raise a ticket before it ends.

Can I upgrade from Standard to Signature?

Yes, for £20 from Publish & hosting. You can then choose a Signature design. Your original hosting end date stays the same.

What if something isn’t right with my purchase?

Tell us first: raise a ticket from your studio or email us, and we’ll put it right where we can. Your statutory rights as a consumer are not affected.

Account and privacy

Who can see my guests’ replies?

You can, and a planner or venue only if you approve it. Each guest sees only their own household’s reply.

Can I download my guest list?

Yes. In Guests, download your guest list or your replies as a spreadsheet.

How do I delete my account?

In Account settings, choose Delete my account and type DELETE to confirm. This permanently deletes your invitations, replies and uploaded photos, and can’t be undone.

Where can I read the privacy policy?

Read our privacy policy and terms.

Planners and venues

What is Occasi Pro?

A workspace for wedding planners, venues and their invited staff. Couples keep their own studio and approve what a business can see. Learn about Occasi Pro.

How do I get help with Occasi Pro?

Choose Business support at the top of your Pro workspace to raise a ticket, or email us.

STILL NEED HELP?

Ask us.

We usually reply within one working day.